Catalogue

Description

This course will be an overview of:

• The research on emotional intelligence.
• Daniel Golemans five domains of emotional intelligence.
• The 20 competencies for each domain of emotional intelligence.
• Differences between leaders with high emotional intelligence and leaders with low emotional intelligence.
• Suggestions for improving your emotional intelligence.
• Benefits of emotional intelligence for leaders and the organization.

After completing this course, the learner should be able to:

• Define emotional intelligence.
• Name the five domains of Daniel Golemans model of emotional intelligence.
• Identify the 20 competencies of emotional intelligence.
• Recognize behaviours of leaders with high emotional intelligence and low emotional intelligence.
• Identify the 14 signs of high emotional intelligence.