Catalogue

Description

This course will be an overview of:

• The risks associated with a crisis and how to create a crisis management plan and response team.
• Best practices for in-person and remote work during a crisis that focus on communication, schedules, management, and technology use.
• Methods of motivating in-person and remote employees using time management, stress management, recognition, team building, and cross-training.
• How companies can act as a resource for employees during difficult times, establish a support network, and prioritize health and safety.

After completing this course, the learner should be able to:

• Establish a crisis management plan and crisis response team.
• Define work best practices to use in a crisis.
• Apply strategies to motivate employees during a crisis.
• Identify methods to engage and support employees through a crisis.