Description
Motivators: Understanding what drives your behaviors, and what drives others’ behaviors
This course will be an overview of:
- Why individuals behave the way they do.
- The values that comprise each of the seven universal motivators.
- Insights into patterns of combinations of motivators.
- The importance of this knowledge in self-awareness.
After completing this course, the learner should be able to:
- Define behaviors, motivators and values.
- Identify the universal seven motivators and their dimensions.
- Recognize the strengths and limitations of each of the seven universal motivators.
The power of using compelling questions
This course will be an overview of:
- What is a question?
- Why use questions?
- Questions for:
- Developing a strategy.
- Problem solving.
- Decision making.
- Creativity.
- Interpersonal communications.
- Personal career success.
After completing this course, the learner should be able to:
- Define question thinking.
- Differentiate questions from lower to higher order thinking.
- Identify types of questions for specific actions.
Creating effective presentations
This course will be an overview of:
- Introduction to presentation basics.
- Presentation methods.
- Presenting quantitative information.
- Best practices for presentations.
After completing this course, the learner should be able to:
- Identify the types and methods of presentation.
- Describe the process for developing content.
- Use templates and presentation software.
- Design slides to present quantitative information.
- Identify best practices for presentation format and delivery.
Meetings that work
This course will be an overview of:
- How meetings can be used effectively in the workplace.
- Self-assessment of strengths and weaknesses in the area of soft skills.
- How to appropriately set expectations for meetings.
- Recognizing how problems arise in meetings and ways to best address them.
After completing this course, the learner should be able to:
- Recognize how meetings can be used effectively.
- Identify methods that can be used to help meetings be more engaging to participants.
- Recognize individual strengths and weaknesses in the area of soft skills and identify ways to improve if needed.
- Apply different tools and techniques when preparing for a meeting.
Collaborating to build your personal and professional networks
This course will be an overview of Client Rapport Foundations:
- Yesterday and today.
- Hierarchies and networks.
- From command and control to influence and collaboration.
After completing this course, the learner should be able to:
- Define the personal and professional role sets that define your network(s).
- Understand the behavioral differences between traditional command and control skills, and the collaboration and influence skills required for developing personal and professional networks.
- Learn to effectively transition from using command/ control to collaboration/influence behaviors, driving to mutually beneficial client outcomes.
Networking skills
This course will be an overview of:
- Commonly accepted etiquette and practices for attending virtual and in-person business networking events.
- Best uses for online platforms for networking.
- Communication basics for professional networking in writing.
- Common challenges professionals often face when networking and tips to handle those challenges.
After completing this course, the learner should be able to:
- Define ideal network and develop a strategy to achieve it.
- Name platforms for online networking and identify appropriate situations for each.
- Recognize positive characteristics of written communication.
- Recognize proper etiquette for effective virtual and in-person networking.
- Identify appropriate channels for in-person and virtual networking.
- Apply tips to alleviate online, in-person, and in-writing networking challenges.
Public speaking and presentation skills
This course will be an overview of:
- Types of presentations and speeches that accountants may be called upon to make, including best practices for researching, planning, and preparing presentations;
techniques to handle distractions, unexpected problems, and nervousness; and effective methods of sharing information in presentations, especially financial or accounting data
After completing this course, the learner should be able to:
- Plan a speech or presentation.
- Identify methods to prepare and research speech or presentation topics.
- Identify techniques to deliver a presentation or speech clearly and cogently to a wide range of audiences.
- Recognize techniques to manage distractions, nervousness, and other factors that can distract from presentations.
- Identify methods to incorporate a wide range of visual aids into a presentation to appeal to multiple learning styles among audience members.
The art of high-impact conversations
This course will be an overview of:
- The steps one must take to lead high-impact conversations.
- Situations that call for high-impact conversations.
- Why leaders need the skills to engage in high-impact conversations.
- Problematic situations and resolutions in which high-impact conversations may be difficult.
After completing this course, the learner should be able to:
- Identify several reasons why leaders need to engage in high-impact conversations.
- Prepare for high-impact conversations through fact-finding and research.
- Enact the steps necessary to successfully engage in impactful and meaningful conversations.
- Recognize situations in which additional follow-up may be needed.
- Perform the steps necessary to re-engage in conversation to resolve any outstanding issues.
Reviews
There are no reviews yet.