Webinar: Mon-26-Sep 18:00pm CET

Consulting skills: How to develop customer surveys (Webinar)

 49,00 79,00

Description

This course will be an overview of:

  • What is a survey?
  • Why should you survey your customers?
  • What are the methodologies of surveying your customers?
  • How do you link survey questions to the customer’s journey map with your company?
  • Why should you encourage customers’ complaints?
  • How can you use customer feedback to improve your products and services?
Additional Information

Additional information

Competencies

Communications, Critical Thinking & Problem Solving

Mode

Online learning

Professional Body

Becker

Skills

Communications & Marketing

Online Learning

On-Demand, Webinars

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