Webinar: Mon-26-Sep 18:00pm CET
Consulting skills: How to develop customer surveys (Webinar)
€ 49,00 – € 79,00
This course will be an overview of:
- What is a survey?
- Why should you survey your customers?
- What are the methodologies of surveying your customers?
- How do you link survey questions to the customer’s journey map with your company?
- Why should you encourage customers’ complaints?
- How can you use customer feedback to improve your products and services?
Communications, Critical Thinking & Problem Solving
Communications & Marketing