Catalogue

Description

This course will be an overview of: The best practices of companies that build success from the inside out.

After completing this course, the learner should be able to:

• Describe the nature and process of decision making, including the barriers to effective decision making and techniques to improve decision making.
• Define and recognize the characteristics of departmentalism, span of control, line and staff authority, classical theory of organization and management, matrix management, centralization/decentralization and re-engineering.
• Recognize the characteristics of an effective organization, including sources of power, delegation of authority, managing change, organizational culture, and multinational/diversity issues.
• Recognize the characteristics of effective organization of jobs and teams.
• Identify the issues related to staffing and managing human resources.
• Recognize the characteristics of various leadership styles.
• Identify the various motivation theories and methods.
• Define and recognize the various communication models, media for communications and how to improve communications.