Catalogue

Description

This course will be an overview of:

• Definition of change management.
• The change management process.
• The roles in change management.
• The change tools.
• Best practices in change management

After completing this course, the learner should be able to:

• Define change management.
• Identify the difference between change management and project management.
• Identify the change management process.
• Name five change tools.
• Name the roles in change management.