Catalogue

Description

This course will be an overview of:

• Perceptions of change the pros and cons.
• Lessons learned about change from the COVID pandemic and the ongoing application.
• Natural responses and how to tame human nature in response to change.
• Resilience as a tool to overcome natural responses to change.
• Workplace practices that support innovation and a positive change culture.

After completing this course, the learner should be able to:

• Identify positive and negative aspects of change.
• Recognize natural responses to change.
• Incorporate resilience techniques to overcome the natural resistance to change.
• Implement practices that support a culture of change.